At The Sourcing Group, we are committed to staying at the forefront of innovation by integrating artificial intelligence into our business practices. By leveraging AI, we can internally enhance processes that ultimately benefit the unique needs of our clients. We highlight a few of those avenues below. Our dedication to AI-driven solutions reflects our mission to be industry leaders and innovators in our industry.

Using AI in email security – TSG recently upgraded our internal email security appliance by adding an AI component specifically designed to combat spear phishing attempts. Spear-phishing is the term for those emails that appear to come from a TSG executive asking for immediate action. A fraudulent attempt to get staff to disclose credentials or in many cases apply funds to a gift card, or wire money for payments. Until now, our Security Awareness Team has had to train users to scan the email for external or abnormal details and address underlying the name. With the new AI component, it will analyze the body of email sent by the real executive and determine if the phrasing is consistent with that person’s prior emails, and whether the tone is consistent with prior emails. Future development will take the product even further in being able to isolate bad actors and prevent the damage that can be caused. This is of the utmost importance to us because our security leads to your security.

Intranet AI Inquiry - TSG is developing an in-house intranet platform that will incorporate an interactive AI-based inquiry form to analyze TSG suppliers data and build a state-of-the-art vendor network. This will have heuristic-based rankings of vendor performance for key indicators such as cost, reliability , and quality. This will leverage the full power of TSG’s economies of scale to every customer regardless of location. The quicker we have access to our vendor network and vetted resources, the quicker we can help our customers.

We are excited about the future of technology within our organization as it pairs with artificial intelligence. We commit to being innovators in every sense of the word - in print, branded merchandise and technology.